Term Of Service
RM Web Designs Effective Date: May 2026
Welcome to RM Web Designs. By using our website or purchasing any services from RM Web Designs, you agree to the following Terms of Service. These terms are designed to protect both RM Web Designs and our clients while clearly outlining expectations, responsibilities, and limitations related to our services.
1. Company Information
RM Web Designs provides professional digital services including:
✔Website Design & Development
✔WordPress Development
✔Website Repair & Troubleshooting
✔SEO & AI Optimization
✔Website Management & Maintenance
✔Technical Support & Consulting
Services are provided to businesses across Nova Scotia, Canada, the United States, and other approved regions.
2. Project Quotes & Estimates
All quotes provided by RM Web Designs are estimates based on the information available at the time of quoting. Project pricing may change if:
✔project scope changes
✔additional functionality is requested
✔content requirements increase
✔third-party integrations are added
✔revisions exceed the agreed scope
✔technical complications arise
Additional work outside the original scope may require a revised quote or hourly billing.
3. Deposits & Payments
For most website projects:
✔a deposit is required before work begins
✔progress payments may be required for larger projects
✔final payment is due before full project handoff or website transfer
Failure to make payments may result in:
✔paused work
✔restricted access
✔delayed launch
✔removal of unfinished work from public access
RM Web Designs reserves the right to withhold website migration, launch credentials, backups, or final files until invoices are paid in full.
4. Hourly Rates
Standard hourly support services are billed at:
Standard Support Rate
$65 CAD per hour
Emergency / After-Hours Support Rate
$95 CAD per hour
Emergency or after-hours support includes:
✔evenings
✔weekends
✔holidays
✔urgent downtime situations
✔emergency malware cleanup
✔critical website repair services
Minimum billing increments may apply.
5. Client Responsibilities
Clients are responsible for:
✔providing accurate information
✔supplying website content, images, and branding materials
✔maintaining access to domains, hosting, and third-party services
✔reviewing work in a timely manner
✔approving content and layouts before launch
RM Web Designs is not responsible for delays caused by:
✔missing client content
✔delayed communication
✔incomplete project information
✔third-party service interruptions
6. Website Launch & Approval
Once a website is approved and launched:
✔the client accepts responsibility for reviewing all content and functionality
✔future edits or changes may require additional billing
✔ongoing maintenance is not included unless part of an active maintenance plan
Clients are encouraged to thoroughly review:
✔spelling
✔contact information
✔functionality
✔mobile responsiveness
✔booking forms
✔legal pages
✔SEO content
before approving launch.
7. SEO & AI Optimization Disclaimer
RM Web Designs provides SEO and AI optimization services designed to improve website visibility and performance.
However:
✔search engine rankings cannot be guaranteed
✔Google algorithms change frequently
✔AI search systems evolve continuously
✔competitor activity may affect rankings
✔ranking timelines vary significantly
RM Web Designs does not guarantee:
✔first-page rankings
✔specific traffic increases
✔sales increases
✔AI platform inclusion
✔exact search result positions
SEO is a long-term strategy and results vary by industry, competition, location, and website condition.
8. Third-Party Services
Many websites rely on third-party software and services including:
✔hosting providers
✔domain registrars
✔plugins
✔themes
✔APIs
✔payment gateways
✔email providers
✔analytics platforms
✔Cloudflare
✔Google services
RM Web Designs is not responsible for:
✔third-party outages
✔hosting downtime
✔plugin failures
✔pricing changes
✔discontinued software
✔external account suspensions
✔security vulnerabilities introduced by third-party tools
Clients remain responsible for maintaining active subscriptions where required.
9. Website Maintenance & Security
While RM Web Designs follows best practices for website security and maintenance, no website can ever be guaranteed 100% secure.
Clients understand that:
✔websites may still become compromised
✔malware infections can occur
✔servers may fail
✔third-party software vulnerabilities may exist
RM Web Designs is not liable for:
✔hacked websites
✔data loss
✔server failures
✔lost revenue
✔business interruption
✔SEO ranking loss
✔malware damage
✔hosting account suspensions
unless directly caused by proven negligence from RM Web Designs.
Regular maintenance plans are strongly recommended.
10. Emergency Support
Emergency support availability is not guaranteed 24/7.
RM Web Designs will make reasonable efforts to respond quickly during emergency situations including:
✔website downtime
✔malware infections
✔major website failures
✔hosting issues
Response times may vary depending on:
✔project workload
✔business hours
✔severity of issue
✔hosting access availability
11. Ownership & Intellectual Property
Upon full payment:
✔clients own the final approved website content provided specifically for their project
✔clients retain ownership of logos and branding materials they provide
RM Web Designs retains the right to:
✔showcase completed work in portfolios
✔reference completed projects for marketing purposes
✔reuse general development knowledge and techniques
Third-party themes, plugins, fonts, and software remain subject to their own licensing terms.
12. Website Backups
While backups may be created during development or maintenance, clients are ultimately responsible for maintaining their own backups unless covered under an active management plan.
RM Web Designs is not responsible for:
✔lost files
✔corrupted databases
✔failed restorations
✔incomplete backups
✔hosting-related data loss
13. Limitation of Liability
RM Web Designs shall not be liable for:
✔indirect damages
✔lost profits
✔business interruption
✔ranking loss
✔data loss
✔third-party failures
✔server downtime
✔security breaches
✔plugin conflicts
✔hosting outages
Liability shall never exceed the total amount paid for services directly related to the issue.
14. Project Abandonment
Projects may be considered abandoned if:
✔the client becomes unresponsive for 30+ days
✔required materials are not provided
✔invoices remain unpaid
RM Web Designs reserves the right to:
✔close inactive projects
✔remove temporary development environments
✔require new quotes for restarted work
15. Refund Policy
Due to the custom nature of digital services:
✔deposits are generally non-refundable
✔completed work is non-refundable
✔partial refunds may be considered only at RM Web Designs’ discretion
Third-party purchases including:
✔hosting
✔domains
✔plugins
✔themes
✔software licenses
are non-refundable.
16. Changes To Terms
RM Web Designs reserves the right to modify these Terms of Service at any time without prior notice.
Updated terms will be posted on this website.
17. Contact Information
RM Web Designs
Halifax, Nova Scotia, Canada
Website: rmwebdesigns.com
For questions regarding these Terms of Service, please contact RM Web Designs through the website contact form or official business communication channels.